We have recently established a call centre in order to attend to the managing of outstanding debt from non-paying customers. Instructions in this department are processed via a dedicated call centre, which is equipped with the latest technology in collections and dialler software, tailored to each client’s specific needs. A host of necessary technology, skills, knowledge and resources are required to effectively and sustainably maintain a culture of payments in today’s particularly challenging credit environment.

Our corporate debt collections infrastructure includes:

• Dedicated well-trained and seasoned recovery agents that are incentivised and target-driven.
• In-house and external tracing facilities.
• Sophisticated debt collections and telephony software.
• Well-proven collections and recovery strategies.